1. Shipping Information:
Shipments typically arrive 7-10 business days after purchase has been made. Packages are shipped through UPS. Shipping rates vary depending upon shipping destination and weight. We currently only ship within the U.S.
2. Return Policy:
Mesa Cookware believes in providing the best quality products and this is our top priority. It is important to inspect your product upon delivery to ensure there is no damage or flaws. If there are, please contact us immediately for further assistance in replacement or refund.
If you are unsatisfied with your purchase you have up to 30 days to initiate a return for a full refund on most Mesa Cookware products. Please reach out to our support team at [email protected] or call us at 801-474-8991 to start your return process. Refunds will be processed back to the original form of payment. Please note that returned items must be in unused condition. Final sale items are non-returnable and non-refundable.
Please note our Dutch Oven has a 50 year money back guarantee and the refund policy above does not apply. If you find your Dutch Oven is not performing to its full potential please reach out to our support team at [email protected] or call us at 801-474-8991 for a full refund or replacement. Refunds will be processed back to the original form of payment.
To begin Return Policy reach out to our support team for a return label or send your item, along with your name and order number back to receiving department:
Mel Printing | Primary Receiving
21150 Trolley Industrial Drive
Taylor, MI 48180 USA
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